FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not charge any of the additional fees typically charged by other companies. All you will ever pay is a percentage of collected rent. We do not charge additional for setup fees, tenant placement, coordinating maintenance, property inspections, and have no other hidden fees of any kind.
- What is your typical process for working with a new customer?
We will start by answering any questions you may have about renting your property in general and about our services specifically. This can be done in person or by email/phone call. The next step is to view the house and to meet in person if that is an option for you. Once you are prepared to move forward we will sign a management agreement. We will always keep you in the loop throughout the management process.
- What education and/or training do you have that relates to your work?
Continuing education is critical to success in this industry, and is something that I devote a lot of effort towards. Continuing education is required every few years to maintain licensing, but it is common for most agents to wait until the last minute and then fulfill the minimum requirement. For me, education is a way of life. I am always reading books on business and property management and stay on top of new laws that effect my profession. Fair housing law, especially, is a constantly evolving section of law that is very important for property managers to keep up on.