FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is transparent and competitive, and I offer personalized solutions tailored to the budget and specific project needs. Providing price estimates or a clear breakdown of costs upfront to establish trust with customers and ensure that they are aware of any potential expenses beforehand.
- What is your typical process for working with a new customer?
An ideal process for working with a new customer typically involves the following steps: 1. Initial consultation: This is an opportunity for us to get to know our customer, understand their needs, and assess the scope of the project. 2. Proposal: Based on the initial consultation, we can then create a proposal outlining the project goals, timeline, and costs. 3. Agreement: Once our customer approves the proposal, we can proceed with signing a formal agreement to ensure that both parties are on the same page. 4. Design: Depending on the project type, we may then work on designing the space or product, incorporating feedback from the customer as necessary. 5. Installation: Once the design is finalized, installation or construction can begin. 6. Final review: Finally, we can review the completed project with our customer to ensure that they are satisfied with the results and address any concerns or issues that may arise. Throughout the entire process, clear communication and regular updates are crucial to ensuring a successful outcome and customer satisfaction.
- What education and/or training do you have that relates to your work?
BAC Local 4 Marble Mason for 10 years. Also I am second generation mason after my father and uncles.