Convenience: Dr. Mac travel directly to the customers home or office anywhere in Butte, Plumas, Lassen, Glenn, Tehama, Yuba, Sutter, Shasta, Colusa or Sierra counties. I'll travel further if needed and can assist remotely over the phone and internet.
Dr. Mac Uses Apple Products All Day Long: Many computer repair companies work on Windows PC's and they are very good at what they do, but then they may begrudgingly work on Apple products as well. However, Dr. Mac loves and uses all Apple products, all day, every day. I understand the inner workings of all the different Apple operating systems, including the Mac, iPhone, iPad, Apple Watch, etc. and know a lot of the hidden tricks. After you learn the tricks, you can show them off and look cool to your friends.
Unparalleled Customer Service: You will appreciate the way Dr. Mac treats you with dignity, respect and understanding. I do my very best to be punctual, very patient, friendly, knowledgeable, and quick to respond. Dr. Mac is here to take care of you and your technical needs. Your needs come first.
Get to know one person: You always know exactly who is going to show up at your home or office, the only technician is the owner of the company, Kevin Mallory, Dr. Mac, with over 38 years experience using Apple products.
Great reviews: Thumbtack.com review 5 out of 5 stars — I've known Dr. Mac for over 30 years. Whenever I've had a problem with my Macs, Dr. Mac knows I need it fixed and I need it fixed NOW! He has always come thru for me! Every time! Promptly and efficiently. Not only has he fixed my Macs, but he is great for training too. Whenever I have gotten a new computer or new operating system, he has helped me learn it, which has saved me so much time in the long run, as I would have spent numerous hours pulling my hair out, if I had to figure it out for myself. He's just one of those computer geniuses who is always up on the latest software and systems! I highly recommend Dr. Mac! - Emily W.
