FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We aim to offer competitive and transparent pricing for all our services. Here are a few key points to consider: 1. Hourly and Fixed Rates: We provide both hourly rates and fixed prices for specific types of work. This allows you to choose the most convenient payment option depending on the complexity and scope of the job. 2. Free Estimates: We offer free estimates before starting any work. This helps you understand the cost upfront and avoid any unexpected expenses. 3. Additional Costs: Some jobs may require additional materials or tools. These costs are discussed in advance and included in the final quote so you know the total project cost before we begin. 4. Quality Guarantee: We guarantee the quality of our services and provide a warranty on the work completed. If any issues arise, we will promptly address them at no extra cost to you. We are always ready to answer your questions and help you choose the best solution for your project. Contact us for detailed information on our prices and services.
- What is your typical process for working with a new customer?
Our process for working with new clients is designed to be straightforward and stress-free. Here’s what you can expect: 1. Initial Contact: Once you reach out to us, we’ll arrange a convenient time to discuss your needs and project requirements, either over the phone or through a consultation visit. 2. Consultation and Assessment: During the consultation, we’ll assess the scope of the work, discuss your expectations, and answer any questions you might have. This helps us understand your project in detail and provide accurate advice. 3. Free Estimate: Based on the consultation, we will provide a free, no-obligation estimate. This will include a detailed breakdown of costs and a proposed timeline for completion. 4. Agreement and Scheduling: If you’re happy with the estimate, we’ll agree on the terms and schedule a start date for the project. We strive to be flexible and accommodate your preferred timing. 5. Project Execution: On the scheduled start date, our team will arrive promptly to begin the work. We maintain clear communication throughout the process to keep you informed of our progress and any updates. 6. Completion and Review: Once the project is completed, we will conduct a final review with you to ensure everything meets your expectations. We value your feedback and aim for your complete satisfaction. 7. Follow-Up: After the job is done, we’ll follow up to ensure you are happy with the work and address any lingering concerns. We stand by our quality guarantee and are committed to your satisfaction. Our goal is to provide a seamless and enjoyable experience from start to finish. Contact us today to get started on your project!
- What education and/or training do you have that relates to your work?
My practical experience enables me to efficiently and effectively carry out tasks of any complexity. I always strive for high standards and customer satisfaction.