Mastercraft Plumbers
Mastercraft Plumbers

Mastercraft Plumbers

Free on-site estimate


Shower or bathtub type

It’s free, with no obligation to book


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction
At Mastercraft Plumbers, we take pride in delivering top-quality service with a commitment to getting the job done right the first time. Driven by customer satisfaction, our skilled team brings expertise, reliability, and attention to detail to every project. Whether it's a simple repair or a complex installation, we ensure lasting solutions with professionalism and care. Trust Mastercraft Plumbers for workmanship you can depend on—because your satisfaction is our priority.
Overview

Serves Carlsbad, CA

Background checked

13 employees

3 years in business

Business hours

Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Instagram

Projects and media

26 photos

Projects and media

26 photos

Reviews
Excellent 4.9

102 reviews

5
97%
4
1%
3
1%
2
0%
1
1%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.


pro avatar
Past Customer
Sep 29, 2024
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From Google

From Google

Weve had Jeremy from Mastercraft Plumbing before and were very pleased with his work and customer service. Last week we had a new refrigerator delivered & learned we needed a new shut off valve before it could be hooked up. I immediately called Mastercraft & explained this work had to be done ASAP because our water was shut off and all of our food from the old refrigerator/freezer had been emptied out! I asked if Jeremy was available & they told me he could be here in 2 hours. Jeremy was on time and did an excellent job! He had to cut a small square in the drywall & was very careful to keep the removed pieces so we could easily re-patch the wall! Thank you Mastercraft & Jeremy you are awesome!
Mastercraft Plumbers's reply
Theresa, thank you so much for sharing your wonderful experience! We truly appreciate your loyalty and kind words, and we're glad we could help in a time-sensitive situation. If you ever need anything in the future, don't hesitate to reach out! Thank you again for choosing Mastercraft Plumbing!
pro avatar
Past Customer
Oct 14, 2024
·

From Google

From Google

pro avatar
Past Customer
Dec 6, 2024
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From Google

From Google

Outstanding. Professional. Got it done fast.
pro avatar
Past Customer
Dec 24, 2024
·

From Google

From Google

Great service. Prompt, friendly, and efficient.
pro avatar
Past Customer
Dec 24, 2024
·

From Google

From Google

MasterCraft to the rescue once again. I woke up this Christmas Eve morning to a leak under the kitchen sink. Liz scheduled me for a same day appointment and shortly thereafter she bumped my time frame up 2 hours. kudos to her!I was blessed this time to receive service from Jeremy Nedrow. He immediately diagnosed the problem and repaired it within a hour, even with my chatty Cathy self lol.I will never call anyone else for my plumbing needs. They are quick to respond, get the job done right the first time and their prices are reasonable, but most importantly to me is that they are honest and FRIENDLY! The world needs more loving, kind and dedicated people like the ones at MasterCraft.
Credentials
Background Check

Chandler Nichols

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing is competitive and transparent, with no hidden fees. We provide upfront estimates based on the scope of work, and any additional costs will be clearly communicated before proceeding. We also offer discounts for repeat customers, referrals, and bundled services. If you have specific budget concerns, let us know—we’re happy to discuss options that work best for you!

  • What is your typical process for working with a new customer?

    Our process for working with a new customer is simple and designed to ensure a smooth experience: Initial Consultation – We start by discussing your needs, preferences, and any specific details related to the project. Estimate & Proposal – Based on the consultation, we provide a detailed estimate outlining the scope of work, pricing, and timeline. Scheduling & Planning – Once you approve the estimate, we schedule a convenient time to begin the work. Execution – Our team carries out the job with professionalism and attention to detail, keeping you informed throughout the process. Final Review & Payment – After completing the work, we walk you through the final results to ensure satisfaction before processing payment. Customer satisfaction is our top priority, and we’re always available for any follow-up questions or concerns!