FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every request will be quoted based on the security needs of each customer. We recommend that you contact us directly to receive a personalized quote/proposal.
- What is your typical process for working with a new customer?
When you contact our office, a One Shield representative will be available to listen to your security needs. Once they have gathered all the information needed, they will create a proposal and will deliver a proposal via DocuSign for you to review. Once the proposal is signed, your Job request will be assigned to an Account Manager who will then schedule service.
- What education and/or training do you have that relates to your work?
Our management team has several years of experience in Security Management, Law Enforcement and Military Service. We take pride in the services we offer and have the knowledge and experience to offer a wide variety of services to our clients.