FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have flat rates for specific services. In the end, I'm usually more affordable than the big guys. I also won't upsell you.
- What is your typical process for working with a new customer?
Tell me your problem and then we can work on a solution! Email/phone/text to start. Happy to come in person if you need onsite support in the Socal area.
- What education and/or training do you have that relates to your work?
I have over a decade of experience tinkering and fixing computers, smartphones, networking equipment, streaming devices, televisions, Windows/iOS problems, etc. I'm also equipped to do data backup/recovery, anti-virus/malware scan and removal.