Your Parents' IT Guy

$75/hour

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Responds within a day

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Introduction

Hey, I'm Erik, Your Parents' IT Guy! I'm here to fix any of your tech issues in the home or business. Not feeling tech-savvy? Have a loved one who needs a hand? Lack the time to work on something yourself? I'm your solution. I provide the following services: -Printer setup and troubleshooting -PC and Mac computer troubleshooting -Hardware troubleshooting -Software updates -Antivirus/malware scanning -Smart home and security setup/troubleshooting -WiFi / networking setup -VOIP setup -Cord-cutting -TV and streaming device setup (no mounting) Firestick / Roku / Google streaming devices Blink and Ring devices And much more! If you can name it, I can likely resolve it or find someone who can. I'm friendly, patient, don't upsell you, and I am happy to educate you how things work before I leave!

Overview

Hired 34 times

Serves Carlsbad, CA

Background checked

1 employee

2 years in business

Business hours

Sun6:00 pm - 11:59 pmMon6:00 pm - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.

Social media

Facebook

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

20 reviews

5

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Read reviews that mention:

Ahron B.

Jun 4, 2024

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Hired on Thumbtack

I ended up being able to troubleshoot the network issue myself in the end, but Erik was incredibly helpful and responsive in providing initial support trying to help me diagnose the issue. While I didn’t end up needing him to come out, I’ll definitely reach out again if I need assistance in the future.

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services

Jan P.

4 weeks ago

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Hired on Thumbtack

"Your Parents' IT Guy" was online with me minutes after I sent a message. He walked me through the problem with my jammed printer and the issue was resolved. I am a happy camper!

Details: Desktop printer • Canon

Printer and Copier Repair

Jack G.

Nov 25, 2024

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Hired on Thumbtack

Just needed to look in the right direction and knew exactly the issue. Or at least the probable issue that turned out to be correct. I’m very happy and I feel good that I have a go to guy for anything in the future.

Details: Desktop printer • HP

Your Parents' IT Guy's reply

Thanks, Jack! Glad we could help!

Printer and Copier Repair

John M.

Nov 18, 2024

·

Hired on Thumbtack

Details: Desktop printer • Canon

Printer and Copier Repair

Carrie C.

Aug 19, 2024

·

Hired on Thumbtack

Erik was truly MARVelous! Arrived promptly, asked all the right questions to get the info he needed. Figured out my problems and fixed them lickety split :-D

Details: PC • Desktop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Erik Hyrkas

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I have flat rates for specific services. In the end, I'm usually more affordable than the big guys. I also won't upsell you.
What is your typical process for working with a new customer?
Tell me your problem and then we can work on a solution! Email/phone/text to start. Happy to come in person if you need onsite support in the Socal area.
What education and/or training do you have that relates to your work?
I have over a decade of experience tinkering and fixing computers, smartphones, networking equipment, streaming devices, televisions, Windows/iOS problems, etc. I'm also equipped to do data backup/recovery, anti-virus/malware scan and removal.

Your Parents' IT Guy

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