LOPEZ LOPEZ CLEANING & MAINTENANCE SERVICES

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Introduction

A clean place is a healthy place. Clean and organized makes everyone feel happy, but more importantly, it eliminates the stress that’s caused by a chaotic environment. Clutter distracts us from important things. There is no need to experience such kind of stress when it can easily remedied. Your family/employees deserve to be in a healthy home/office environment and that is why you need to contact us and we will take care of you.

Overview

Hired 23 times

Background checked

2 employees

6 years in business

Business hours

Sun6:00 am - 5:00 pmMon6:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2020

Specialties

Property type

, , ,

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

20 reviews

5

95%

4

0%

3

0%

2

0%

1

5%

Bruce D.

Aug 25, 2019

·

Hired on Thumbtack

Kenny and her team showed up right on time (5am!), did an amazing job and worked extra long to make sure everything was done right. She did an amazing job after some nightmare tenants left the home completely destroyed. She brought that house back from the dead in less than a day. She specifically worked TWO miracles with the microwave and refrigerator which could’ve been thrown away considering how bad they were. PLEASE see attached photos!! Kenny has an attitude and vibe that is unmatched, she is the sweetest and is ALL about the customer. I would definitely hire them again!!

Details: 3 bedrooms • 2 bathrooms • Move out cleaning • No pets in home • Just once

House Cleaning

Chris A.

Feb 13, 2020

·

Hired on Thumbtack

Selected this company for the many excellent reviews. Mr Lopez came and provided an estimate so detailed it took 2 pages in very small font to print it! Ridiculous as it mentions each room separately to empty trash, but on cleaning day the kitchen trash was not emptied. The oven was not cleaned and the stove was not wiped down. The scheduled cleaners did not arrive on time and Mrs. Lopez was a total NO SHOW. I was adamant that no chemicals be used and Mr Lopez scattered some toxic powder on one carpet area causing severe breathing problems. Because of the very detailed estimate it is difficult to see the major items they are refusing to clean in the estimate price. BEWARE. I cleaned the oven interior in 2 minutes after they left it filthy.

Details: 3 bedrooms • 3 bathrooms • Standard cleaning • Pets in home • Every 2 weeks

LOPEZ LOPEZ CLEANING & MAINTENANCE SERVICES's reply

Dear Chris, I’m sorry for the inconvenience. Thank you for taking the time to tell us why our service failed to meet your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority, we are sorry to hear that this time we were not able accomplished our goal. Feel free to contact me if you decide to allow us to make it right for you. Kind regards, Kenni Vanessa Monchez 310.667.0672

House Cleaning

Chintan T.

Jun 25, 2021

·

Hired on Thumbtack

They were fantastic! House looked sparkling after they were done.

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Fridge cleaning • Window cleaning (interior) • No pets in home • Just once

LOPEZ LOPEZ CLEANING & MAINTENANCE SERVICES's reply

Thank you so much for taking the time to share your experience! We really appreciate it.

House Cleaning

Daniel B.

Sep 10, 2020

·

Hired on Thumbtack

Kenny and her partner did a fantastic job in our extraordinarily cluttered and neglected house. Will hire again.

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Pets in home • Just once

LOPEZ LOPEZ CLEANING & MAINTENANCE SERVICES's reply

Thank you so much for the excellent review , we really appreciate it !

House Cleaning

Patricia S.

Jun 10, 2020

·

Hired on Thumbtack

Wow! My house hasnt looked this clean in months!! Will definitely schedule again and will refer them on our construction projects

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • No pets in home • Just once

LOPEZ LOPEZ CLEANING & MAINTENANCE SERVICES's reply

Thanks so much for your review and good vibes. We're happy that you're happy, and we're looking forward to our next visit.

House Cleaning

Credentials

Background Check

Kenny Monchez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We base the price in the scope of work, the size of the house, the type of products used(Eco friendly or not), the condition of home and the time spent are all factors considered when giving a customer quote.
What is your typical process for working with a new customer?
We like to do an initial survey to find out what is important to our customers. Some customers have specific request of cleaning products preferences, we like to identify them and address them. After, we encourage a final walk through of the house to ensure your satisfaction.
What education and/or training do you have that relates to your work?
-Blood-borne pathogens & infection disease training - Hygiene and disinfection Certificate of completion -What a House Cleaning profesional need to know in a COVID19 world Certificate of completion - Floor Care Certificate of completion - Starting your own cleaning business Certificate of completion -Home & Commercial Cleaning Certification -Mold inspection and remediation Certification

LOPEZ LOPEZ CLEANING & MAINTENANCE SERVICES

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