FAQs
- What is your typical process for working with a new customer?
We start by discussing your needs over the phone, whether it’s regular cleaning, repairs, or installations. We may request photos or arrange an in-person estimate to further examine your pool or spa as well as the equipment. Our technicians, known for their professionalism and unique personalities, would then provide a quote. Once you decide to proceed, we create a detailed profile for you in our system, including notes and personal requests. Our modern software allows us to send invoices, receipts, and email updates with photos directly to you once your pool has been cleaned. From there, you can relax knowing your pool is in good hands.😃
- How did you get started doing this type of work?
Our journey began in the real estate sector, where our founder, Adrian Andrade, identified a significant gap in quality control and reliability within the pool industry. Driven by a commitment to excellence, Adrian established our company to deliver unmatched quality at competitive prices. Our team comprises highly skilled technicians, some with nearly two decades of experience, supported by dedicated back-end staff and advanced software systems to ensure a seamless and modern customer experience.