FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure is designed to be transparent and fair. Here’s what you should know: Standard Hourly Rate: For general services not listed under fixed prices, we charge $50 per hour with a minimum engagement of two hours, starting at $100. Estimates: Estimates are free provided that the work is agreed upon and proceeds. If, after the assessment, the proposed price is not acceptable, the estimate becomes chargeable at $50. Materials: Clients are responsible for the cost of materials, which will be charged separately according to the receipt. Fixed Prices: Electrical Installations: Outlet installation: $100 (without new wiring), $300 (with new wiring). Switch replacement: $150. Plumbing: Faucet removal: $200, installation: $150. Lighting and Fans: Ceiling light installation (up to 9 feet): $150. Ceiling fan installation (including assembly): $200. Painting and Drywall: Spray painting from 5 sq ft: $200, plus $100 for every additional 5 sq ft. Manual painting (brush, roller): $300, plus $100 for every additional 5 sq ft. Drywall restoration: $300-$600, depending on the area and complexity. Wood Restoration: $200-$600, includes painting and depends on the damage extent. Sanding: $200 per item. Appliance Installation: Dishwasher (including removal and disposal of old unit): $500. Washer and dryer hookup: $250 each. Ductwork installation for appliances: $500 for up to 10 feet, $50 for every additional 5 feet. Please note, while these prices provide a ballpark estimate, the exact cost will be determined only after a personal assessment to ensure accuracy and customer satisfaction
- What is your typical process for working with a new customer?
Our process for working with a new customer is designed to ensure clarity and satisfaction from the start. Here’s what you can expect: Initial Contact: When reaching out, please provide photographs of the project area. These photos should clearly show the scope of work needed, allowing me to better assess the requirements and size of the job. Preliminary Estimate: Based on the photos you send, I'll provide an approximate cost and discuss my availability. This helps us ensure that we're on the same page before proceeding further. Confirmation of Details: If you decide to move forward based on the preliminary estimate, please provide your exact address and confirm the appointment time for us to meet and finalize details. Written Agreement: To avoid misunderstandings, we prefer to document the full list of tasks and their respective costs through messaging—either on Thumbtack or any other messaging platform that is convenient for you. We discourage discussing prices and details over the phone to ensure accuracy and mutual agreement. Payment Terms: Payment is due upon satisfactory completion of the work. For materials, any costs under $100 are payable post-completion. Should material costs exceed $100, a prepayment is required using a method convenient for you. Pet-Friendly: No need to worry about your pets; I'm friendly towards dogs and cats. However, if your pet is aggressive, please ensure they are secured to avoid any issues during my visit.
- What advice would you give a customer looking to hire a provider in your area of work?
When looking to hire a professional for your needs, here’s a helpful tip to ensure you get the timely and efficient service you desire: Immediate and Scheduled Requests: If you require my services urgently or at a specific time that is most convenient for you, please mention this in your initial message. Be sure to include your exact address. This allows me to promptly find a suitable time to visit you for either urgent repairs or to provide an estimate, depending on the urgency of your situation. I am committed to accommodating my clients' needs and understanding their circumstances. This proactive approach helps in coordinating our schedules effectively and ensures that your needs are met promptly and with the consideration you deserve.