FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
ISDesigns produces customized video projects that are designed to meet your specific needs. While for a lot of projects I can apply an umbrella price, many projects are unique, require different types of equipment and a different approach to develop a strategy. The typical question "How much does a 1-2 minute video cost?" will give you a quote range that's not helpful. "How much does a car cost? Or a house?" Don't compare the numbers, look at the building blocks and the content. Often I can adjust my initial quote, once we've discussed the project in more detail.
- What is your typical process for working with a new customer?
Every customer has a unique set of desires and goals for their project, may it be video, photos or motion graphics. This is what makes my job so fascinating and fun. I usually collect as much information as I can about the customer's project, so that I can give an accurate customized quote. If the customer agrees with the above, we exchange contact information so that I can setup a customer account which later helps with communication, agreements and invoices. We then proceed to develop a strategy for production and post production before the hands-on work begins.
- What education and/or training do you have that relates to your work?
I'm a professionally trained videographer, editor and filmmaker. I studied video and multimedia at Berkeley, CA. Every professional in the field has to stay on top of things. Especially in the fast paced digital media world, where new equipment and software is being introduced almost on a daily basis. One cannot rest. You take a break, you fall behind. Attending seminars and networking events to collaborate and learn the latest trends is an important factor in my business.