FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 10% discount for senior citizens, first responders, healthcare workers, and educational professionals, as well as a military discount. All of our estimates are free and we provide transparent, no-surprise pricing.
- What is your typical process for working with a new customer?
We start by scheduling an appointment with the client, then send a detailed photo report and proposal explaining the recommended work. We ensure to follow up with the customer to address any questions or concerns.
- What education and/or training do you have that relates to your work?
We continually train at our manufacturer’s headquarters across California, Texas, Arizona, Pennsylvania, and Utah. We also attend manufacturer events and roofing conferences to stay up-to-date with the latest industry trends and roofing systems.