FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing at Precision Junk Disposal is straightforward and designed to fit your budget. We offer a 10% discount for booking online at our website and special rates for recurring services. Our estimates are free and given on-site to provide an accurate assessment. There are no hidden costs; all fees are discussed upfront. We also take pride in our eco-friendly approach, ensuring items are recycled or donated whenever possible.
- What is your typical process for working with a new customer?
Our process for new customers is designed to be simple and stress-free. First, you reach out to us via your preferred method—phone, text, or email—to schedule a free on-site estimate. During the visit, we evaluate the items and discuss your needs, providing a transparent quote. Once you agree, we arrange a removal date that fits your schedule. On the day of service, our team arrives punctually, removes the items quickly and carefully, and ensures your space is tidy before we leave. We also make an effort to recycle or donate suitable items to benefit the community.
- What education and/or training do you have that relates to your work?
My journey in the junk removal industry began with hands-on experience mowing lawns and conducting handyman repairs, including hauling away items left by tenants for a local property investment company. I furthered my education with a BS in Management from California State University, Bakersfield (CSUB). Prior to starting my own business, I accumulated over 10 years of experience in customer service and business development, and served as an Operations Manager for 4 years. These roles emphasized the importance of clear communication and exceptional customer service, which are central to my approach in running Precision Junk Disposal.