FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do not have standard pricing as each job is different. Once I find out the specifics of a job, i.e. turn around time, length of job file, etc. I can give an accurate quote.
- What is your typical process for working with a new customer?
I prefer to speak to the customer and get as much detailed information as possible. Next, usually I offer to transcribe a few minutes of the customer's job, free of charge. This way I am able to hear the quality of the job and the customer can get an idea of my work and we can fine tune the format to fit their needs.
- What education and/or training do you have that relates to your work?
I have over 30 years transcribing in the legal field, academia and for the last 10 years. Recently, I am focused on media and personal biographies for memoirs, books, personal histories working closely with publishers.