FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to be as straight forward as possible in our bidding process. We think through all avenues, and we will tell you if something is questionable, or if we are unsure about something. We want our billing to be as plain and simple as we can, including all aspects of whatever job we are approaching.
- What is your typical process for working with a new customer?
At Iron Oak we start by getting to know your needs and how we can help resolve issues, or what you are looking for in your specific project. Know precisely what you want? We can work with that. Unsure what you need? That's okay, too!
- How did you get started doing this type of work?
The owner of Iron Oak, Justin, started working in the trades in his early teens at his fathers kitchen and bathroom remodel company. In his own company, he has worked on projects ranging from high scale commercial bars to residential remodels and everything in between.