FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We provide detailed, upfront estimates that include all costs with no hidden fees, and we offer occasional discounts for referrals and first-time customers. If you have any questions about our pricing or fees, please feel free to ask.
- What is your typical process for working with a new customer?
Our process starts with a free consultation and detailed roof evaluation. We listen to your needs, inspect your roof, and then provide a comprehensive estimate with clear repair options. Once you approve, we schedule the work promptly, keeping you updated every step of the way until the job is complete. We pride ourselves on transparency, efficiency, and quality workmanship.
- What education and/or training do you have that relates to your work?
Our team is made up of highly trained professionals who continually update their certifications through industry-leading programs. We have completed extensive training in roofing installation, repair techniques, and safety standards, ensuring that every project we undertake adheres to the latest industry best practices. This commitment to ongoing education helps us deliver exceptional quality and reliable results for our customers.