FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Elkoclean, our pricing is fair, competitive, and based on industry standards. We believe in offering high-quality services at reasonable rates, with transparent pricing so you know exactly what you're paying for. We also offer discounts for first-time clients and seasonal promotions, making it easier to get exceptional service without breaking the bank. No hidden fees—just reliable, honest pricing for a job well done!
- What is your typical process for working with a new customer?
Our Process for New Customers: Introduction Call: We start with a friendly call to answer any questions you have about our services and learn more about your needs. Quote Sent: Based on your home’s specifics, we send a clear, detailed quote for your review. Approval & Scheduling: Once you approve the quote, we move on to scheduling your cleaning at a convenient time. Service Completion: On the scheduled date, we complete the cleaning with attention to every detail, leaving your windows spotless!
- What education and/or training do you have that relates to your work?
With multiple years of hands-on experience in window cleaning, we’ve mastered the techniques and tools needed to achieve a streak-free shine every time.