FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to offer competitive pricing that reflects the quality of our work and materials. Our goal is to provide value without compromising on craftsmanship or reliability. Every project is unique, and we tailor our estimates based on your specific roofing needs, ensuring you’re only paying for what’s necessary.
- What is your typical process for working with a new customer?
1.) Initial Contact: Promptly respond, discuss their needs, and schedule an inspection. 2.) Inspection: Conduct a detailed roof assessment with photos and notes. 3.) Estimate: Provide a clear, detailed estimate, explaining the scope and addressing questions. 4.) Insurance Assistance: Help navigate claims if applicable, with proper documentation. 5.) Agreement & Scheduling: Finalize the contract and schedule the job. 6.) Execution: Perform high-quality work while respecting the property and addressing issues. 7.) Completion & Follow-Up: Do a walkthrough, clean up, provide warranties, and follow up to ensure satisfaction.
- How did you get started doing this type of work?
We got into roofing because we wanted to make a real difference in people’s lives by providing safe, reliable roofs. It’s become our passion to transform homes, protect what matters most, and make the process easy for our customers. Roofing isn’t just a job for us —it’s about building trust, lasting relationships, and delivering work that we are proud of.