theITDGroup LLC
theITDGroup LLC

theITDGroup LLC

Top Pro

$85
estimated price


Responds in about 1 hour

Introduction
We take the time to ensure your technology issue has been successfully resolved. We are a company that believes to assist you in getting the job done correctly and with the lowest possible cost to you the customer. I like helping people of all ages in learning new technology. It is fun to see how excited people can get in learning how computers work and how it can help in the everyday operation of our lives. I am available to work remotely and can bring down the price or I am available to work at your location or meet at your determined location.
Overview

Current Top Pro

Hired 796 times

19 similar jobs done near you

Background checked

2 employees

15 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

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2021

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2020

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2019

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2018

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2017

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2016

Featured Projects

18 photos

  • Critical Process - Scottsdale 2020

    Computer Repair

  • Desktop would not start

    Computer Repair

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

494 reviews

5
96%
4
4%
3
0%
2
0%
1
0%

Read reviews that mention:


pro avatar
Brendan O.
Sep 4, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Sam has a great combination of expertise and interpersonal skills that make him a pleasure to work with. He worked quickly and overcame a number of obstacles to get my dad’s legal files transferred from his old dinosaur computer to the new one and get everything else set up. I’m confident we have found our IT guy for the long term!

Details: Commercial (Office) • Technology support • Computer • My home, venue, etc.

theITDGroup LLC's reply
Thanks Brendan! It was a pleasure working with you and your Dad. If you need anything in the future, I will be happy to help.
Network Support Services
pro avatar
Robb P.
Aug 31, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Excellent response to my requests! All tasks completed in a timely manner at a reasonable price. A professional who is a pleasure to work with!!! If you’re seeking help with computer issues, look no further!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

theITDGroup LLC's reply
I appreciate the kind words Robb, I try my best to give the best customer service.
Computer Repair
pro avatar
Nancy F.
May 7, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I experienced the smoothest remote transition from one operating system to another with Sam. His patience, expertise, punctuality & overall help was seamless. It was the best technical support I have ever received. Sam is my computer go-to person.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

theITDGroup LLC's reply
Thanks Nancy! I really try my best to explain every step. This helps educate the customers during the resolution of the already difficult time they might be going thru.
Computer Repair
pro avatar
Gary P.
Apr 9, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Sam was exceptional. He skillfully guided me through troubleshooting my desktop computer, offering the best possible solutions. I’m truly grateful for our conversation; he provided clarity and reassurance. His outstanding service deserves high praise.

Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

theITDGroup LLC's reply
Thanks, Gary. I try to make sure to explain everything I do during the troubleshooting process. This helps customers understand how to troubleshoot the next time.
Computer Repair
pro avatar
Laurie S.
Mar 30, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Sam was perfect in every way. responsive, Reassuring, efficient, communicative, professional, so knowledgeable, and patient. Great-great work and pleasant. I have found my computer guy.

Details: PC • Laptop • Computer not turning on • My home, venue, etc.

theITDGroup LLC's reply
Thanks, Laurie. I am very happy to meet and work with you during this crazy process. I'm glad you were able to get all your data back from Onedrive.
Computer Repair
Credentials
Background Check

Samuel Escochea