FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Due to the many variables in the number and types of animals people need help with I don't quote prices until after we talk. I once made the mistake of quoting a price to a customer on the phone before our meet and greet, and then I found out they had 13 SMALL DOGS. Yikes! Consequently, pricing has to address the issues of number of animals, the type of animals, and distance to your location. I have gone as far as Sedona to pet sit. If it is any comfort, my clients do feel that my prices are fair and competitive, and they love my treatment of their pets
- What is your typical process for working with a new customer?
After our initial conversation on the phone, I like to meet new customers and their animals personally, in their home. This allows us to get to know each other and I can observe the pets in their natural environment. At that visit it allows me to be sure I learn the specific ways they want their pets taken care of, including feeding instructions, medications, shots and exercise routines and play toys. I require the name of their Veterinarian, and permission to bring the animal in, if necessary. I also like to know if any other services are needed, like picking up mail, watering garden, etc.
- What education and/or training do you have that relates to your work?
I have been a pet sitter for 10 years in the Prescott area and have experience with dogs, cats, horses, chickens, cows, goats and pigs. Yes, all of them! I have worked in the medical field, and spent quite a bit of time studying nutrition, cancer and Alzheimer's. As a pet owner, I was very interested in dog nutrition because so many animals die much to young and get cancer at early ages. I made my own dog food for Honeybear (old style, long-haired German Shepherd) and Rosce (heinz 57) who both lived to the ripe old ages of 15 and 16 years. I have also owned several cats, and fostered both dogs and cats.