Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
Tuff Techies is a local Prescott Valley computer repair, home theater, and tech support company. We install, upgrade, troubleshoot, and repair all electronic devices including computers, printers, internet, TVs, smart devices, TV antennas, and more. We also have 500+ 5-star online reviews that we work very hard to get, so rest assured that you'll be getting the best possible service when you call our team!
Five great reasons to choose Tuff Techies!
> 500+ 5-star reviews.
> A+ BBB rating.
> 10+ years in business.
> In-shop and on-site services.
> Local Prescott Valley location.
Contact our team today!
Overview
Hired 20 times
Background checked
5 employees
13 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
58 reviews
5
97%
4
3%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Melanie C.
Jun 26, 2022
•
Hired on Thumbtack
Wish I could choose all 5 qualities that I liked, but I could only choose 3. I am so impressed with the "Techies". Andrew was very knowledgeable with all my devices and fixed everything that I probably caused ;>} I will call them any time I have a problem and hope you do also. An extra 5 stars on top of the first 5 stars.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Tuff Techies's reply
Melanie, thanks a bunch for taking the time to leave Tuff Techies a 5-star Thumbtack review! We really appreciate your business and we're always here to help! Until next time. {Jeremy}
Computer Repair
Rick O.
Jul 6, 2021
•
Hired on Thumbtack
Great people to work with. Performed the job right after the parts were available. Sent texts as to the progress on the job. Will use them again.
Details: LCD or LED • 53 to 60 inches • My home, venue, etc.
Tuff Techies's reply
Rick, thanks a bunch for taking the time to leave Tuff Techies a 5-star Thumbtack review! We really appreciate your business and we're always here to help! Until next time. {Jeremy}
TV Repair Services
Brian P.
Nov 30, 2021
•
Hired on Thumbtack
After trying some other stores and finding that they could not or would not be able to fix my printer, Tuff Techies responded immediately and got the job done in one day. I am very pleased with the service.
Details: Desktop printer • Sharp
Tuff Techies's reply
Brian, thanks a bunch for taking the time to leave Tuff Techies a 5-star Thumbtack review! We really appreciate your business and we're always here to help! Until next time. {Jeremy}
Printer and Copier Repair
Jim W.
Sep 23, 2016
•
From Google
Showed up on time, fixed the problems quickly, did not make me feel computer stupid, which I am or I would not have need help. Great service is hard to find. I will always have Tuff Techies do my work. I almost forgot, very fair pricing JIM The door doc
Tuff Techies's reply
Jim, thanks so much for taking the time to leave Tuff Techies a positive review! Our techs work hard to provide the best possible service and it feels good to be acknowledged. We really appreciate your business and we're always happy to help you with all your tech support needs! Until next time. {Kyle}
Vicki D.
Aug 22, 2014
•
From Google
After an unusual game of phone tag with Kyle, we finally got to talk to each other rather than leaving voice mail.I really appreciate the time& thoroughness Kyle gave me. My computer works better than it did when it was new one year ago.Don't hesitate to call on the " Tough Techies" to get your computer work done, they have the best price for the amount of work done.Thanks Kyle & "tough 'Techies".Vicki Davis
Tuff Techies's reply
Vicki, thanks so much for taking the time to leave Tuff Techies a positive review! Our techs work really hard to provide the best possible service and it feels good to be acknowledged. We appreciate your business and we're always happy to help you with all your tech support needs! Until the next time. {Kyle}
Credentials
Background Check
Kyle Bridgeman
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
In-shop hourly rate: $89
On-site hourly rate: $89
Remote hourly rate: $49
Most common repairs have flat rate costs!
What is your typical process for working with a new customer?
1. Call or visit our office for a free diagnosis and estimate.
2. Provide customer with multiple solutions.
3. Complete repair after customers approval.
4. Fix computer on-site, return computer or customer picks computer up from our office.
5. Complete purchase.
* Stay in touch for further needs, recommendations or etc.
What education and/or training do you have that relates to your work?
Computers techs.
- High school education.
- A+ certification.
- Background checks.
