Tuff Techies

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Introduction

Tuff Techies is a local Prescott Valley computer repair, home theater, and tech support company. We install, upgrade, troubleshoot, and repair all electronic devices including computers, printers, internet, TVs, smart devices, TV antennas, and more. We also have 500+ 5-star online reviews that we work very hard to get, so rest assured that you'll be getting the best possible service when you call our team! Five great reasons to choose Tuff Techies! > 500+ 5-star reviews. > A+ BBB rating. > 10+ years in business. > In-shop and on-site services. > Local Prescott Valley location. Contact our team today!

Overview

Hired 20 times

Background checked

5 employees

11 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Zelle.

Social media

Facebook, Instagram, Twitter

Featured Projects

7 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

58 reviews

5

97%

4

3%

3

0%

2

0%

1

0%

Read reviews that mention:

Melanie C.

Jun 26, 2022

·

Hired on Thumbtack

Wish I could choose all 5 qualities that I liked, but I could only choose 3. I am so impressed with the "Techies". Andrew was very knowledgeable with all my devices and fixed everything that I probably caused ;>} I will call them any time I have a problem and hope you do also. An extra 5 stars on top of the first 5 stars.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Tuff Techies's reply

Melanie, thanks a bunch for taking the time to leave Tuff Techies a 5-star Thumbtack review! We really appreciate your business and we're always here to help! Until next time. {Jeremy}

Computer Repair

Brian P.

Nov 30, 2021

·

Hired on Thumbtack

After trying some other stores and finding that they could not or would not be able to fix my printer, Tuff Techies responded immediately and got the job done in one day. I am very pleased with the service.

Details: Desktop printer • Sharp

Tuff Techies's reply

Brian, thanks a bunch for taking the time to leave Tuff Techies a 5-star Thumbtack review! We really appreciate your business and we're always here to help! Until next time. {Jeremy}

Printer and Copier Repair

Rick O.

Jul 6, 2021

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Hired on Thumbtack

Great people to work with. Performed the job right after the parts were available. Sent texts as to the progress on the job. Will use them again.

Details: LCD or LED • 53 to 60 inches • My home, venue, etc.

Tuff Techies's reply

Rick, thanks a bunch for taking the time to leave Tuff Techies a 5-star Thumbtack review! We really appreciate your business and we're always here to help! Until next time. {Jeremy}

TV Repair Services

Richard G.

Jul 22, 2020

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Hired on Thumbtack

Wrote 3 techs Tuff Techies only one who rrsponded, very helpful, worked within my financial means and kept me informed all the way. Treated like a long time friend and not just a customer. Will be back if need arises

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location

Tuff Techies's reply

Richard, thanks a bunch for taking the time to leave Tuff Techies a 5-star review! Happy we were able to get your laptop screen replaced in a timely manner and that the process went smoothly. We really appreciate your business and we're always here to help! Until next time. {Kyle}

Computer Repair

Virginia C.

Oct 9, 2019

·

Hired on Thumbtack

Customer service is excellent! They show you what was done & are patient & courteous! Prices are fair! Would recommend Tuff Techies! Work Quality: excellent; professionalism: yes, also wear company tee shirts; quick responsiveness; very pleased with their work!

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Tuff Techies's reply

Virginia, thanks for taking the time to leave Tuff Techies a 5-star review! Your Mac was a little tough, but we got the job done. We appreciate your business and we're always happy to help! Until next time. {Kyle}

Computer Repair

Credentials

Background Check

Kyle Bridgeman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
In-shop hourly rate: $89 On-site hourly rate: $89 Remote hourly rate: $49 Most common repairs have flat rate costs!
What is your typical process for working with a new customer?
1. Call or visit our office for a free diagnosis and estimate. 2. Provide customer with multiple solutions. 3. Complete repair after customers approval. 4. Fix computer on-site, return computer or customer picks computer up from our office. 5. Complete purchase. * Stay in touch for further needs, recommendations or etc.
What education and/or training do you have that relates to your work?
Computers techs. - High school education. - A+ certification. - Background checks.

Tuff Techies

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