Ziprent

Top Pro

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Duration of management needs

Management needs

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Introduction

At Ziprent we leverage 24/7 world class customer service with a touch of automation, to fill your property with the best possible tenant in record time. Then, with our same day rent collection and processing, diligent repair followups, and lease re-negotiations, we keep your property in the best shape while looking to maximize income wherever we can. We charge flat fees with no markups. Our property management is $125 per month per unit (no matter the rent) for all aspects of management. This includes rent collection, notices, coordination and $1250 for tenant placement once a unit becomes vacant. This includes professional property photos, scheduling showings, application processes, tenant screening, and lease generation. Give us a try and experience our truly hands-on and comprehensive approach first hand! Now servicing Phoenix and surrounding areas!

Overview

Current Top Pro

Serves Phoenix, AZ

Background checked

80 employees

8 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, Credit card, PayPal, and Stripe.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

2021

Specialties

Management needs

Reviews

Excellent 4.9

14 reviews

86%

14%

Read reviews that mention:

Thumbtack Customer

Jul 4, 2024

From Google

Working with Ziprent to find a property and sign a lease has been one of the easiest experiences! Thanks to Ziprent, the house-hunting and lease-signing processes were incredibly smooth and satisfying. I would 100% use Ziprent for house-leasing in the future!

Ziprent's reply

Simon - We appreciate your review! Thank you!

Thumbtack Customer

Oct 30, 2024

From Google

Needed to do some extra things with my application the agent that I spoke with was so polite and professional and got my issue solved in less then 5 mins. Thanks again ziprent....

Ziprent's reply

Happy to hear about your experience, BJ!

Thumbtack Customer

Jun 15, 2023

From Google

Ive lived at my ziprent property for about 2 years, and overall Ive had a good experience, but Ive had a couple issues. Most things are handled automatically which makes it great for any requests/inquiries that are expected when living in an apartment. All maintenance issues/requests specific to my unit have been handled very quickly and efficiently.The reason I gave 4 stars instead of 5 is that there are very limited resources dedicated to handling any issues that arent already within the automated system. So if anything happens where you need to get in touch with a human at ziprent, or building management, the owner of your unit, your neighbors, the HOA, etc. youre out of luck. Ive never been able to reach a human being at ziprent over the phone and Im not able to directly contact the person/entity who owns my property, my neighbors, the HOA, maintenance people, etc. Everything must be done through the ziprent portal and the options for submitting requests are very limited.At one point, there was a new internet service being installed in my building, and I signed up for the promotional service that came with the new installation if you chose to switch. I requested that service be installed on the first day it was available. Somehow my request wasnt included with the rest of the building, so I had to wait until the end of that week to have my service installed, and the person who came to connect the service to my unit royally messed up. They ended up disconnecting the previous internet service for my entire floor, without connecting me to the new service. Because there was no way to directly contact the HOA, my neighbors, or anyone else affected by the situation (and no way for them to contact me), I didnt find out about the installers mistake until another resident hired a technician to restore the original service, and that technician came to my door to inform me that I had done something to cut off the internet connection for the entire floor, and that I would have to pay to reconnect the wifi for every unit on the floor. I was eventually able to sort things out, but ziprent did absolutely nothing to help. I was unable to speak directly to anyone in the building, and to this day I still hear my neighbors talking badly about me and about how much trouble I caused - because I wasnt able to inform anyone about what happened.TLDR: ziprent is great unless you have to deal with a complicated situation or any issues outside of their automated parameters. If anything unique or urgent happens, or you need the assistance of a real person, youre out of luck.

Thumbtack Customer

Apr 10, 2024

From Google

Nice size house for family neighborhood seems nice to very roomy for family size

Ziprent's reply

Thank you for your review!

Thumbtack Customer

Jul 17, 2023

From Google

They got my place rented out in less than a month and provided very good advice and were always available to answer a call. Well worth the price point so far. I love the fixed rate and they stay true to that. The only thing I would add to make them a 5 star service instead of a 4.8 is that they show your house in person. They made it very clear they dont do that so it was not a surprise but the process would have been cleaner imo. I had someone accidentally leave the AC on and had my neighbor turn it off and also had someone forget to lock the door. They do advertise themselves as a virtual company but I think that part should be in person. But they were able to organize tons of showings back to back everyday so it worked out. I also think that they seem to have a great system with how they put tenants in the house. I wish they would help out more with getting the house "move in ready" but they insist that we do all the front work before the first tenant. After that they will do it all with the next tenants and so on. It just made it hard for me as I moved out of state so organizing cleanings and repairs was difficult on my own. But I understand they want a "clean-slate" to start with. Other than that so far im really excited to work with them and see how they do. So far its been a good experience and they show a lot of promise. Just be ready for those minor inconveniences.

Credentials

Background Check

Arvand Sabetian

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We use straight forward and standard pricing for all of our services. Our tenant placement service is priced at $1250 per placement. We provide the highest level of service in this area and one of the most competitive prices in the industry! Once we publish our full management offering, it will be done at $125 per month. For all of our products, we assign a dedicated property manager to each property. And when they are not available, there will be a team of professionals available 24/7 to address any issues for you or your (perspective) tenants. Our goal is to use technology and hands-on attention to provide the best property management experience!
What is your typical process for working with a new customer?
For our tenant placement service, we will reach out to get some basic details about your property. You can either provide it over the phone or on our website. We will then schedule a time to meet you and get a key to the property. Once we have the key, your property will be photographed (at no cost) by a professional photographer and will appear online for on demand showings within 24 hours.
What education and/or training do you have that relates to your work?
I am a licensed broker with the state of CA and own over 100 units in CA. I became interested in property management after identifying the inefficiencies and inadequacies that surrounded the industry. So I set out to build a software that bests compliments my team and I so we can provide the best and most efficient service to my tenants and my future customers (you!).

Ziprent

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