FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our fees are typically calculated by the square footage of the spaces you are looking to use our services and presented as a flat fee.
- What is your typical process for working with a new customer?
01・inquiry Reach out to and let us know a bit about your project- include your desired timeline, budget and project details and we'll get back to you shortly to discuss your project in more depth. 02・consultation We want to know about your project and your overall style. We want to understand how you live, what colors you love, and what styles you like to stay away from. This phase is critical in preparing the most accurate and beautiful custom proposal. 03・proposal Upon defining your project scope along with your needs and budget, we'll present a formal proposal. 04・planning We'll execute the floor plans, elevations, selections of hard surfaces, furnishings, fabrics, etc. During the planning phase, we'll price out every aspect of the project to define the final budget. 05・presentation We present your home’s design plan right down to the final details including flooring, cabinetry, fixtures, wallpapers, furnishings and artwork. On presentation day, we'll cover all aspects of your home's design including floor plans, elevations, finishes, furnishing and itemized budget. 06・ordering & management With the design approved, we place the orders for all the materials and furnishings. Additionally, we'll be the point of contact for all vendors during your project. Finally, we'll coordinate delivery to personally check for any damages or incomplete orders upon arrival. 07・site visits We schedule periodic site visits to check the progress of the remodel, answer any questions, talk with contractors, and ensure designs are coming to life as planned. For virtual projects, site visits will be via photos, videos, and video calls with the contractor and you, the client . 08・installation Once construction is complete we'll coordinate movers and handymen to assist, while our team positions furnishings, hangs artwork and adds layers of warmth through accessories and personal details. 09・reveal Casa & Co is thrilled to welcome you into your new home! We'll bring a professional photographer to shoot your beautiful home and leave you to begin making a lifetime of memories.
- What types of customers have you worked with?
We work of customers of all kinds!