FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Standard Cleaning Starts at $100 for 1 bed/1 bath -Interior windows ($35 add on), Baseboard cleaning ($35 add on), Basement cleaning ($35 add on), Interior cabinets ($35 add on), Fridge ($35 add on), Oven ($35 add on), and one load of Laundry ($25 add on), homes with pets ($25 add on) all can be done at an additional fee Deep or Move Out Cleaning Starts at $135 for 1 bed/1 bath -This includes interior windows, baseboards, and basement cleaning. There are no add on fees for homes with pets. -Interior cabinets ($35 add on), Fridge ($35 add on), Oven ($35 add on), and one load of Laundry ($25 add on) all can be done at an additional fee Our typical job is around $300 for a Deep Clean and $200 for a Standard Clean. Prices shown here are all reflective of a new customer discount of 20%. Recurring discounts are available, as well, with weekly cleans at a 20% discount, bi-weekly at a 15% discount, and monthly at a 10% discount. We now require a 25% upfront payment upon booking to hold your spot.
- What is your typical process for working with a new customer?
The typical process starts with filling out the details of your clean, which can be done right here on Thumbtack. Next, we’ll confirm the clean details you’ve entered, confirm details of how we will be able to enter the home and any other miscellaneous details that will make your cleaning experience world-class. We’ll also discuss whether you’d like for us to enter your details in our own system so you’ll be able to access your cleaning details via our own portal and get up-to-the-minute communication on when our cleaners are on the way and when they are done. You'll also get before and after pics!
- What education and/or training do you have that relates to your work?
We have over 30 years of cleaning experience within our staff - we’ve seen just about everything!