FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We bid every cleaning by the job, not hourly (unless requested). We have checklists that we ensure we get done for each and every cleaning. Please note that we customize the checklist according to what normally gets cleaned on a house.
- What is your typical process for working with a new customer?
We use checklist and customize according to your needs, when possible. We send typically two cleaners for every cleaning. We accept only credit cards. There is a 200% guarantee on our service. You can schedule on our website.
- What education and/or training do you have that relates to your work?
All our crews are professional cleaners with years of experience. We have also learned that communication with the client is the biggest factor in having a successful relationship with your house cleaning. That is why we ensure we always answer our phones and follow up with all customers needs.