Jim Tucker Roofing Company, Inc.

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Introduction

Jim Tucker Roofing Company, Inc. is a Arizona Licensed, Bonded and Insured Contractor (ROC50618) and.has been a leader in the Arizona roofing industry for over 40 years. We are a family owned and operated company. I personally inspect every project to ensure superior quality. After all, it's my name that is on the company

Overview

Hired 40 times

10 employees

53 years in business

Business hours

Sun8:00 am - 5:00 pmMon8:00 am - 5:00 pm

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Specialties

Building height

,

Reviews

Customers rated this pro highly for responsiveness, punctuality, and professionalism.

Good 4.4

29 reviews

5

72%

4

14%

3

4%

2

0%

1

10%

Mike F.

Dec 17, 2018

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Hired on Thumbtack

Submitted a request to get a quote on a roof replacement. After not hearing anything on 12/4, I submitted a note again requesting service. Today is 12/17 and I never heard anything from this vendor.

Details: Full replacement of existing roof • Roof lifespan is over • Roof is leaking or has water damage • Two-story building • Mostly steep with some flat areas • 21 - 30 years old • Tile (clay, concrete) • No, the project is not covered by an insurance claim • Residential

Roof Installation or Replacement

Farshad A.

Feb 16, 2018

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Hired on Thumbtack

Disconnect on confirmation of appointment. Upon arrival, did not bother to inspect the roof but rather visually “guessed” at it and left promising to send me a quote next day. Never received the quote and his guess at the problem was false by the next inspector who claimed on the roof and showed the issue with pictures. I fixed it with $100 whereas Jim Ticker was talking in the range of $1000’s

Details: Home • Single-level building • Mostly flat with some steep areas • 2,000 - 3,000 sq ft • Damage (storm, vegetation, etc...)

Jim Tucker Roofing Company, Inc.'s reply

We did set an appointment personally and arrived within the appointment window setup with this customer. This customer would not let us view the leak inside the house. This provides us with valuable information about the size and scope of the problem. We discussed various potential problems with tile roofs. For instance, it may be coming from the cracked stucco around a window. The customer wanted us to run water on his roof to find the leak. I referenced to him that not only was that an unsafe method, but would likely cause further damage. It was obvious from our conversations that we felt that it would not likely be a productive relationship. We ultimately decided to pass on working for this individual. We have a almost 50 year track record of great service in the valley. Family owned and operated the entire time.

Roof Inspection

Laurene M.

Jun 26, 2017

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Hired on Thumbtack

Roof Repair or Maintenance

Tracy F.

Jun 5, 2017

Roof Repair or Maintenance

Cary I.

Apr 14, 2017

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Hired on Thumbtack

Lack of employee supervision and lack of attention to detail.

Jim Tucker Roofing Company, Inc.'s reply

Cary, You are right! We lost sight of what made us so successful. I'm glad that we were able get back on track. Past success doesn't ensure future outcome. Such a great lesson Cary. Thank you, Jim

Roof Repair or Maintenance

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Typically a basic repair on a shingle or other type of asphalt roof start from $225.00. Every situation is different and may require more time or materials.
What is your typical process for working with a new customer?
The most important step is for us to listen. Listen for our customers concerns and their desired outcome. We will visit the property location to inspect the roofing system and look for solutions to any disclosed issues. We prepare a comprehensive proposal for our customers which outlines the plan of action to fix the roofing issues.
What education and/or training do you have that relates to your work?
Jim Tucker Roofing Company, Inc. has been licensed as a roofing contractor in Arizona since 1972. That is over 40 years of experience. Company wide we have many times those many years of experience in roofing. Our license number is ROC50618.

Jim Tucker Roofing Company, Inc.

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