Zona Roofing
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Introduction
Zona Roofing is here to help you take charge of your next roofing project. With decades of combined experience in the roofing industry, we offer a 5-star, white glove experience that separates us from all the other contractors. In addition to high-quality products and workmanship, we focus on providing outstanding customer service so that you will always feel confident in us and in your roof. Nothing is more important to us than your complete satisfaction.
Overview
Serves Phoenix, AZ
Background checked
10 employees
8 years in business
Business hours
SunClosedMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Specialties
New roof type
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Reviews
Excellent 4.9
64 reviews
5
98%
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1
2%
Thumbtack Customer
Jan 12, 2021
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From Google
From Google
WARNING: This is a dishonest company, and I would never use them again.The estimator gives you the feeling that everything will be taken care of, and that they will "own" this section of the roof, which couldn't be farther from the truth.My roof was bowed up in a fairly large area on one slope of the roof. I assumed bad plywood or something similar. This was very well communicated to both the estimator and the roofing team that came on site, yet the problem was largely ignored.At the end of the job, the roof looked ok, but within a short time it was bowed up again. Although they did come out to inspect the roof again, their findings indicated that there were issues with some trusses that had not been installed or sized properly, which needed to be trimmed off.I was frustrated that this wasn't found to begin with, but was perfectly willing to pay for additional repairs to have the work done, until I saw the estimate to charge ME for all new shingles/reinstallation in an area they just replaced. Why should I pay twice for the same job that wasn't done correctly to begin with? I would have easily paid for the work unrelated to that.I made a logical argument that they should cut me a break on the shingles, since it was they who had failed to diagnose the roof properly, but they wouldn't budge, not a penny. At this point I am having to cut my losses, as I certainly was not going to let them double dip on these charges.In any case, I'd think twice before using this company because they don't stand behind their work, and will take your money and run.
Thumbtack Customer
Dec 19, 2023
·
From Google
From Google
I recently had the pleasure of working with Zona Roofing for a complete roof replacement on my home, and I couldn't be more impressed with the level of professionalism, expertise, and overall quality of service provided.From the initial consultation to the final inspection, Zona Roofing and their team exhibited exceptional attention to detail and a commitment to excellence. They took the time to thoroughly assess the condition of my roof, explaining the scope of work in a clear and transparent manner. The comprehensive quote provided was competitive and, most importantly, there were no hidden costs or surprises throughout the entire process.The crew was punctual, respectful, and worked diligently to complete the project within the agreed-upon timeframe. Their efficiency did not compromise the quality of workmanship; every aspect of the roof replacement was executed with precision and care.Jessica also made sure to keep me informed at every stage of the project, addressing any questions or concerns I had promptly and courteously.What truly sets Zona Roofing apart is their commitment to customer satisfaction. They went above and beyond to ensure that the final result not only met but exceeded my expectations. The new roof not only enhances the curb appeal of my home but also provides me with peace of mind knowing that it was installed with the utmost attention to detail and durability.I would wholeheartedly recommend Zona Roofing to anyone in need of roofing services. Their professionalism, expertise, and dedication to customer satisfaction make them stand out in the industry. If you're looking for a roofing contractor that delivers top-notch quality and exceptional service, look no further than Jessica Neddo they have certainly earned my trust and appreciation.
Zona Roofing's reply
Thank you immensely for taking the time to share your experience, and a special thank you for highlighting Jessica Neddo and the Zona Roofing team. We're thrilled to hear that our commitment to professionalism, transparency, and customer satisfaction made a lasting impression on your roof replacement journey.
Jessica is an invaluable part of our team, and her dedication to keeping you informed and addressing any questions or concerns is truly commendable. It's fantastic to know that the comprehensive and transparent process, from consultation to final inspection, left you with a new roof that exceeds expectations.
Your recommendation means the world to us. If there's ever anything you need or if friends and family are in search of exceptional roofing services, please don't hesitate to reach out. We're here for you!
Thumbtack Customer
Dec 16, 2019
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From Google
From Google
The level of customer service at Zona is unmatched. Highly recommend to anyone looking for quick response time and quality work. There are so many roofing options online, but this one is absolutely exceptional.
Zona Roofing's reply
Thanks for the great review, Katrina! We're so thankful that we've been able to help you and your neighbors out over the years with your roofs and if any friends or family ever need a hand again, we're only a phone call away! Thanks again
Thumbtack Customer
Aug 20, 2020
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From Google
From Google
Love it. Great company! And Peter was great as well!
Zona Roofing's reply
We cant thank you enough for selecting Zona Roofing to be your roofing contractor of choice! We know there are many roofing companies throughout Phoenix and we appreciate your placing your trust in us. If you ever need a hand with any other roofing projects we're just a phone call away. Thanks again
Thumbtack Customer
Aug 20, 2020
·
From Google
From Google
Peter is quite the delight to work with ! I highly recommend him!!
Zona Roofing's reply
Thanks for the great review, Jacqueline and for trusting us with your roofing needs!
Credentials
Background Check
David Pierce