FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a Comfort Club Membership, which gives members exclusive discounts on repairs, replacements, service calls, and more—plus priority service! We also proudly offer a veteran's discount as a thank-you for their service.
- What is your typical process for working with a new customer?
First, we start with a conversation to understand your HVAC concerns, needs, and budget. From there, we schedule an on-site evaluation to provide honest recommendations. Whether it's maintenance, repairs, or a full system replacement, we walk you through the best options and ensure you're comfortable with the process before moving forward.
- What education and/or training do you have that relates to your work?
Our team is extensively trained and certified in HVAC installation, repair, and maintenance. Jordan brings 14 years of industry experience, having worked as a technician, installer, sales tech, comfort advisor, and corporate trainer before stepping into ownership. Brittney grew up around the HVAC industry and has nearly a decade of hands-on experience, now serving as the Administrative Ops Manager. Our business is also veteran owned, led by Owner Will, a U.S. Army veteran. We are committed to ongoing training to stay ahead of industry advancements and provide the best solutions for our customers.