FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have fair and competitive pricing within the HVAC market and we also offer financing options for those inclined to finance their purchases.
- What is your typical process for working with a new customer?
We would gather all the proper information regarding the customer, their phone number, email address, and home address. We would make sure to ask the proper questions to ensure the highest level of customer service for every homeowner and/or builder.
- What education and/or training do you have that relates to your work?
Our technicians are certified by North American Technician Excellence (NATE). They have extensive education and training in HVAC systems, insulation techniques, airflow management, and home energy efficiency. Their expertise includes A/C and heating replacements, repairs, maintenance, system performance testing, and improvements. They are skilled in fiberglass and cellulose blown-in insulation, duct sealing, modifications, and new duct system installations. Additionally, they have experience conducting comprehensive home performance analyses, including energy audits, house sealing, sun screen installations, and lighting retrofits. Their knowledge extends to indoor air quality solutions, new construction and commercial HVAC services, and whole-house preventive HVAC maintenance, ensuring cost-effective comfort in every home.