FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is dependent on various factors such as the difficulty of the work that is needed, complexity, and the type of turf that the customer selects.
- What is your typical process for working with a new customer?
We start by setting up an appointment for a FREE estimate and are open to come back to the sotw if the customer would like a second estimate or would like to make some changes. We send the estimate 1-2 days after the appointment and if the customer likes our bid, they will need to sign our estimate and pay the 30% deposit fee that is used to order the material. We agree on a date that the customer is able to do and fits our schedule as well (usually 7 days out). Once the job is completed, we make sure our customer is happy with the work performed and if so, we send the last invoice with the remainder to be paid within 24 hours.
- What education and/or training do you have that relates to your work?
We are a family owned and ran business with 10+ years experience in the field having installed turf for bigger companies in the past to breaking off on our own and starting our family business. Our business is ran by a team of Father and 3 sons with the help of and amazing team of 12+ employees.