FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
please refer to our digital AD in our photos where you can see our discounts! In person estimates are recommended (they are FREE) for the most accurate pricing.
- What is your typical process for working with a new customer?
Contact us for the job that you want to be done if it is minor send us pictures for an over the phone estimate, if it is a bigger job an in person estimate will be scheduled as it is best suited for accurate pricing! after the estimate is completed we will send you a digital copy of the price agreed upon. if you would like to proceed we will have you sign the document and we will proceed to schedule the actual job to be done. After completed and satisfied we will send a invoice to you as a receipt. if you are satisfied with the work done leave us a review for a cash back rebate!
- What education and/or training do you have that relates to your work?
grout not looking cleaned after cleaning process? odds are it's Grout spotted. Grout spotting occurs when years and years of dirt, grease, oil and other debris gets absorbed by the grout. Grout is very porous and is very similar to concrete in it's porous nature. but don't worry hope is not lost! we offer Grout color staining! its a sealer and stain all in one that makes your grout look brand new! Any color that our customers want we will proceed with. Not sure? we will refer you to our color chart and give you a sample for Free!