Captain Rooter Plumbing

1. Initial Assessment Arrive on-site promptly at the scheduled time. Greet the customer and briefly explain the process. Inspect the issue thoroughly (e.g., clogged drain, leaking pipes, water heater problems). Provide a clear diagnosis and explain the cause of the problem to the customer. 2. Preparation Shut off the main water supply or isolate the affected area as needed. Wear appropriate safety gear (gloves, goggles, etc.). Protect the work area by laying down mats or tarps to prevent mess. 3. Execution Use appropriate tools to address the issue (e.g., snake drain, plunger, wrenches, or pipe cutter). Replace or repair damaged components (pipes, seals, fittings). If required, clean drains, unclog pipes, or install new equipment such as faucets or water heaters. 4. Testing and Quality Check Turn the water supply back on and test for leaks or proper function. Ensure water flow and drainage are smooth and consistent. Double-check all connections for secure fittings. 5. Clean-Up Remove debris and clean up the work area. Properly dispose of any old parts or materials. Ensure the area looks as clean (or cleaner) than before work started. 6. Customer Communication Explain the work completed and walk the customer through any new equipment or repairs. Provide maintenance tips to avoid future issues. Present the invoice and collect payment if required.