FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not, because all molds are not constantly alike and the levels of infestation are not always the same.
- What is your typical process for working with a new customer?
Mold Neutralizers provide in depth mold inspection and testing process, including mold remediation to our customers before any commitment. Our prospective customers will have all the information that they need before they proceed. There are no hidden charges.
- What education and/or training do you have that relates to your work?
All inspectors and remediators, including the owner are trained, certified and licensed by Ecology College, which follows CDC guidelines.