FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and we only use excellent products that we know we can count on. There is no charge for consultations or onsite assessments. We offer 5% off for prompt payment via cash, check, or ACH on most jobs. Additional discounts are very common, but depend on the particular products in the quote.
- What is your typical process for working with a new customer?
We usually will meet onsite with the homeowner first to go over the scope of the installation project. In some cases we ask for a follow up meeting at the Amp AV showroom to help make product selections and go into greater detail. At our showroom it is easier to educate the customer about system components and options. From there, we will create a quote or estimate within about 2 business days (on average, but bigger jobs can take longer to estimate). We charge a 60% deposit for any new customer project prior to scheduling and ordering the equipment. The final 40% payment is due within 10 days of receiving the balance invoice after completion of the work.
- What education and/or training do you have that relates to your work?
Hi, I'm Greg, owner of Amp AV. I have 15 years of low voltage and audio video experience in both residential and commercial systems design, installation, project management, and programming. Amp AV is a licensed Low Voltage Contracting business in Arizona with me as the qualifying party. I have received the AVIXA CTS certification and I am a regular attendee of important trade shows and trainings including CEDIA, InfoComm, and IWCE. My awesome technicians ad I are certified Control4, Savant, and Lutron programmers. We are experts when it comes to technology systems design and installation.