FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Semper Fi Heating and Cooling, we believe in transparent, upfront pricing with no hidden fees. We offer free estimates and competitive rates for all services. Discounts are available for veterans and first responders as a way of showing our appreciation. We also provide seasonal promotions to help customers save on key services like furnace tune-ups and AC maintenance.
- What is your typical process for working with a new customer?
We start by listening carefully to your needs during our on site visit. Next, we assess the issue or project and provide a detailed explanation of your options, along with a written estimate. Once you approve, we begin the work or schedule the job at a time that’s convenient for you. Throughout the process, we keep you informed and ensure everything is completed to the highest standards.
- What education and/or training do you have that relates to your work?
Our team is fully licensed and certified in HVAC systems and energy-efficient solutions. We undergo ongoing training to stay current with the latest technology and industry advancements. This ensures we can handle everything from basic maintenance to complex installations.