FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I work on flat rate pricing, parts tax and labor Included, if for some reason another problem occurs during the job, customer will be notified immediately of the changes and costs. example, if I'm repairing a portion of a drain line and I find out the whole drain line is damaged I would notify the customer of the changes.
- What is your typical process for working with a new customer?
first off me and the customer meet and we find out what the problem is and how I am.going to fix it, we go over different options, I make a plan on how I am.going to tackle the project, once we reach an agreement on pricing then I will proceed. I usually go over everything the job is going to consist of and I go over risks of the job.
- What education and/or training do you have that relates to your work?
Apprentice for 4 years before going on my own been plumbing for 13 years now gastite certification Pex training