FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer veteran and military discount as well as financing options for larger projects. After the initial consultation, we offer a quote within 24 hours with a lead time for scheduling and pricing on materials and labor as well as a cost sheet for any materials and labor under the roofing system that can't be seen during the consultation (rotted decking, fascia, etc.).
- What is your typical process for working with a new customer?
Our process is to come visit your home within 24-48 hours to look at your project. From there we go over solutions to achieve your desired goals for the project and expectations. We will email and text a link to view a quote. Once the quote is approved we send over a contract and a deposit request. Once those are all satisfied, we reach out to schedule the project and upon completion we send over a final invoice as well as a report including before and after photos and any warranty information on the materials used if applicable.
- What education and/or training do you have that relates to your work?
I have over 5 years of experience in the field repairing and installing shingle, tile, TPO, gravel built up, standing seam, and modified bitumen roofing systems as well as coating systems and foam roofing. I have certifications as a drone pilot for inspections and a level one thermographer license for infrared scan inspections.