FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very simple. We calculate how many painters and how many days will it take to complete the work then go from there. Once we have that determined we build in whatever material best suits your request and will provide you with transparent pricing. We don't add any hidden fees or adjust pricing once the scope of work has been approved. Prior to job start we only collect 50% deposit up front. At final job walk through we will collect final payment after you have had a chance to inspect the work and provide approval.
- What is your typical process for working with a new customer?
We will do an initial call to understand the request and make sure it is in our scope of work to take care of for you. From there we will come out and provide a free estimate. During that process we will be able to see the condition of the property, understand the request more fully, and answer any questions that you may have. We will educate you on our process as well during this time. At estimate completion we can provide you with the quote on the spot typically. Our quotes are easy to read. Once we have approval we project manage our jobs every day and make sure that timelines are being followed as closely as possible. Prior to our final job approval we will do a walk through with you to ensure your satisfaction in the work.
- What education and/or training do you have that relates to your work?
We are licensed painters through the AZ ROC. Our crews have years of experience painting in interior as well as exterior. We are constantly doing continuing education on new processes in the paint industry. We also do specialty work such as limewash which has become a growing trend lately.