FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer demolition-free mold removal services with our patented 2-step dry vapor technology to kill mold, bacteria, and viruses. Demolition-free means no associated costs of demolition, saving you thousands. Our pricing is a fraction of the cost of traditional mold remediation companies.
- What is your typical process for working with a new customer?
Depending on the level of mold awareness, we may start with a little bit of educating perhaps even debunking some mold fallacies. We will certainly educate customers on how and why our process is so effective. For the most part, we just try to understand a new customer's mold concern and offer solutions to remedy their predicament.
- What education and/or training do you have that relates to your work?
On the business side of things, we have decades of superior customer service and business acumen. We like to think we are friendly and provide top-notch customer service. At least our reviews would agree. Specific to mold, we are trained and certified by Pure Maintenance. Pure Maintenance has been remediating mold since 2008 and has quickly become peoples preferred method for mold eradication. Besides treating hundreds of homes a year, our training is ongoing and we push ourselves everyday to be better than yesterday.