FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Floor Coverings International, we understand that every project has a budget and we work closely with our customers to make sure that we find a flooring solution that will fit all your needs…including your budget. We work with all major manufacturers, and with locations all over the U.S. and Canada we are able to leverage our buying power to make sure that we offer you highly competitive pricing and a wide array of products to meet every budget. Our design associates will ask you about your budget and will use it as a key consideration in making their product recommendation. With thousands of products in our product line, our goal is to save you the time you might have spent looking through countless racks of samples at a retail store and show you only the products that best suit your needs.
- What is your typical process for working with a new customer?
Floor Coverings International of Chandler-Gilbert offers mobile flooring showrooms throughout the East Valley, that come directly to your door! We provide a FREE in-home flooring consultations to help you find the floor of your dreams!
- What education and/or training do you have that relates to your work?
Your Design Associate is the expert who will be designing your custom flooring solution. At Floor Coverings International every Design Associate is highly trained in designing with all the different materials we work with – hardwood, laminate, luxury vinyl plank, carpet, tile and stone, specialty surfaces such as bamboo and seagrass, and accents such as glass and inlay borders.