SupportIQ
SupportIQ

SupportIQ

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Introduction
PREMIUM SUPPORT Support a click away 24/7 CLIENT PORTAL, BILLING, RESOURCES AND SELF HELP TOOLS World Class Experience 24/7 Portal access which gives you access to your estimates, invoices, ticket history, self help tools and personal documentation along with a growing library to cover any question you may have. SupportIQ is a cutting-edge managed service provider for residential and business clients. We specialize in the IT, Web Design, Social Media, E-commerce, Point of Sale and ROI Consulting. We been in business for over 10 yrs. We pride ourselves in our quality and meticulous assessment of our client needs. Our rates are fair and we document every situation so you can review our history with you on your free online portal. We are experts in Mac not only PC. We look forward to hearing about your needs.
Overview

Hired 62 times

Background checked

6 employees

12 years in business

Business hours

SunClosedMon10:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2021

Top Pro Icon

2020

Projects and media

67 photos

Projects and media

67 photos

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

40 reviews

5
93%
4
7%
3
0%
2
0%
1
0%

Read reviews that mention:


pro avatar
Sheila C.
Sep 6, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Patrick was wonderful! He came to my home, fixed my computer issues as well as the poor print quality from my laptop. He took the time to explain to me what was wrong, and what i needed to do in the future. Highly recommend Patrick! He will be my 'go to' guru from here on!

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair
pro avatar
Andre S.
Aug 24, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Patrick was GREAT to work with! There was a small issue during the installation, but he really went above and beyond to make everything right and get me back up and running as quickly as possible. His responsiveness is impressive and I will definitely use and recommend Echelon in the future.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
JoEllen T.
Aug 20, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Excellent service. I would without question, refer Echelon for any and all technology issues... Highly recommended.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

SupportIQ's reply
Thank You it was a pleasure helping you
Computer Repair
pro avatar
Burt L.
Aug 5, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Tech understood issues and set up network as requested

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

SupportIQ's reply
Thank You
Computer Repair
pro avatar
Steven A.
Aug 3, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Patrick was very impressive. He was prompt and very professional.

Details: PC • Laptop • Computer not turning on • My home, venue, etc.

SupportIQ's reply
Thank You
Computer Repair
Credentials
Background Check

Patrick Ocenas