FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide free 30-minute evaluations. Any agreed-upon work will be billed at $125 per hour, with a 1 hour minimum. All materials will be billed accordingly. Additional time will be billed in 30-minute increments. I require a 50% deposit before starting any work.
- What is your typical process for working with a new customer?
I insist on viewing the pool & equipment in question before I will give a firm quote. I will make every reasonable effort to set a meeting time that is convenient.
- What education and/or training do you have that relates to your work?
I have been in the industry for 17 years. I am licensed to work on residental and commercial pools & equipment. I currently hold CPO (Certified Pool Operator), CST (Certified Service Technician) and PCTI Pool Chemistry certifications.