FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Fusion Power, we pride ourselves on offering transparent and competitive pricing. We occasionally offer seasonal discounts and bundle pricing on services such as HVAC, roofing, and window installations. Additionally, all pricing is discussed upfront, with no hidden fees. For larger projects, we provide financing options to help you spread out the cost over time.
- What is your typical process for working with a new customer?
At Fusion Power, we aim to make the process seamless and straightforward. Here's what you can expect when working with us: Initial Consultation: We start by discussing your needs and answering any questions you may have. Proposal & Service Agreement: Once we understand your needs, we provide a customized proposal. If additional services are required, we’ll offer a clear breakdown of costs. Scheduling & Execution: After you approve the proposal, we schedule the work at your convenience. Our team then completes the service efficiently and with a commitment to high-quality workmanship. Follow-Up: Once the work is completed, we ensure you’re satisfied with the results and offer support for any follow-up questions or services. Throughout the entire process, our goal is to ensure clear communication, reliable service, and the best possible solutions for your home.
- What education and/or training do you have that relates to your work?
At Fusion Power, we’ve served over 10,000 customers across the Valley, and we’re excited to bring that same level of expertise to our window installation services. Our team is trained in the latest energy-efficient window technologies and installation techniques to ensure your home stays comfortable while reducing energy costs. As a locally owned contractor, we understand the specific challenges Arizona homeowners face, including extreme heat and sun exposure. Our experience allows us to recommend and install the best windows for your home, ensuring durability and performance in the Valley’s unique climate. Whether it’s enhancing your home’s energy efficiency or upgrading its look, you can trust us to deliver high-quality workmanship every time.