FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $35 service call fee, which covers the travel to any location. Beyond that, pricing varies based on the specific service needed. We are transparent and competitive with our rates, ensuring you get the best value for high-quality service.
- What is your typical process for working with a new customer?
We start by understanding your needs during an initial consultation. Our team provides expert recommendations and a clear quote. Once you approve, we promptly schedule the work and ensure it’s done efficiently and to your satisfaction.
- What education and/or training do you have that relates to your work?
Our technicians are fully certified and undergo continuous training in the latest locksmith techniques and technologies, ensuring we provide top-notch service and adhere to all industry standards, including fire code compliance.