FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be competitive and transparent, ensuring you get exceptional value for your investment. We provide detailed, upfront estimates tailored to your project’s unique needs, so you always know what to expect. Transparency is our priority—there are no surprise charges or hidden fees. We offer discounts for repeat clients, referrals, or bundled services when combining multiple project elements. Additionally, we can customize packages to fit your budget without compromising quality. For larger projects, flexible payment plans are available to make managing costs easier. If you have any questions or want to discuss specific pricing details, feel free to reach out. We’re here to help!
- What is your typical process for working with a new customer?
Our process for working with a new customer is designed to ensure clear communication, trust, and a seamless experience from start to finish. Here's what you can expect: First, we begin with an initial consultation to understand your project needs, goals, and vision. This helps us gather all the necessary details and answer any questions you may have. Next, we provide a detailed estimate and project plan tailored to your requirements. Once everything is agreed upon, we establish a timeline and finalize the contract to get started. Throughout the project, we maintain open communication, keeping you updated on progress and ensuring any adjustments are discussed and approved. We take pride in delivering high-quality work and ensuring your satisfaction at every stage. Finally, we conduct a thorough walkthrough or review upon project completion to make sure everything meets your expectations. Your feedback is invaluable, and we aim to leave you with a result you’ll love.
- What education and/or training do you have that relates to your work?
I originally went for a degree in electrical engineering, which provided me with a strong technical foundation and problem-solving skills. However, as I discovered my passion for construction, I shifted my focus and pursued additional studies in project management to develop expertise in planning and executing construction projects. Alongside my education, I grew up immersed in the business, which was founded by my father in 1972. This hands-on experience, combined with my background, has equipped me with the knowledge and skills to lead projects effectively and uphold the legacy of quality and reliability our company is known for.