FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Phoenix EZ-Keys has a $75 service fee which is automatically included in our quoting. Our prices, (depending on the service of course) will typically range between $100-$300. We take pride in the fact that our prices are some of the lowest in the valley, and only charge what we quote. So, if you're satisfied with our pricing, you can rest assured knowing that price is what you'll get.
- What is your typical process for working with a new customer?
When working with a customer, we figure out what sort of service they are needing, whether it be: tubular keys, automotive keys, lockout services, etc. After that's been established, we figure out what sort of parts are needed, and then offer a quote. If you're good with our price, then we'll send out someone to help you at your earliest convenience!
- What education and/or training do you have that relates to your work?
Having over 15 years of training in the industry, having proper credentials is a must. Our team is an active member of NARPM, and has an A+ rating with the Better Business Bureau.