FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on individual basis long-distance moves are based on $125 an hour travel time but these pricings are just a best guess on average we stand behind our quotes as long as all the information was given to us correctly
- What is your typical process for working with a new customer?
When a customer calls in we asked what kind of piano it is Grand or vertical, digital if there are any stairs involved front porch steps crooked sidewalks are very steep driveways and then try to verify information on Google Maps
- What education and/or training do you have that relates to your work?
I've been training people how to move pianos for over 20 years I've been in the piano industry for over 30 years I've trained with moving companies to show their people had to move pianos correctly hired by their insurance companies