HESS Cleaning Services

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Carpeted stairs

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Introduction

Provides detail cleaning, and excellent customer service to each client. To see the finished job completed, and that the client is happy with the work we do.

Overview

Hired 127 times

Background checked

2 employees

16 years in business

Payment methods

This pro accepts payments via Cash and Check.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

2017

2016

Featured Projects

12 photos

Specialties

Cleaning method

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

100 reviews

5

96%

4

1%

3

1%

2

0%

1

2%

Read reviews that mention:

Amy T.

Apr 16, 2016

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Hired on Thumbtack

Susan did a wonderful job. My carpet she cleaned looked great. She is super nice, and easy to talk to. She put a lot of heart into it. I would recommend her 100%.

Move-in or Move-out Cleaning

Kaitlyn P.

Oct 4, 2016

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Hired on Thumbtack

Susan did a wonderful job with our move out cleaning! She cleaned the house too to bottom and shampooed the carpets! Definitely recommended.

HESS Cleaning Services's reply

Thank you Kaitlyn for your review. Congrats on your new home! It was a pleasure working with you! please your response to this review.

Move-in or Move-out Cleaning

Geneva W.

Mar 22, 2022

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Hired on Thumbtack

Adam worked very hard and did a great job cleaning my house. Even did extra things I had not ask for. Thank you, Adam for helping me out. I felt better knowing my house was clean.

Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Pets in home • Just once

House Cleaning

Pat M.

Jan 11, 2022

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Hired on Thumbtack

Susan went above and beyond our expectations. I was very specific about the cleaning products I wanted used and she followed through and made sure we would be OK with what she used. Excellent job through and through. Thank you again Susan!

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Once a month

House Cleaning

Cora h.

Aug 10, 2021

·

Hired on Thumbtack

Susan and Adam did a deep cleaning of my house. They were very thorough and did an EXCEPTIONALLY job!!! Couldn’t be more pleased with how my house looks. They were also very punctual and listened to my requests.

Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Laundry • No pets in home • Just once

House Cleaning

Credentials

Background Check

Susan Kral

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the service they request, and the size of there home.
What is your typical process for working with a new customer?
Meets with new customer to give an estimate for the cleaning services they would like completed.
What education and/or training do you have that relates to your work?
My parents have been my teachers and mentors. Having friends in the business has been a great way to learn new products, and better ways to clean.