FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We built this business for the people, not for profit. In today’s tough economy, we believe in working with customers to find affordable solutions. We have even done work free of charge when it’s reasonable. Our pricing is transparent and tailored to the customer’s budget, because we believe that when we help each other, it makes a difference.
- What is your typical process for working with a new customer?
Each job is unique, so we always start with a visual inspection to properly assess the situation. After diagnosing the issue, we provide the customer with a range of solutions tailored to their budget. We believe in offering honest options, whether the customer is on a tight budget or has more flexibility, because everyone deserves a fair deal.
- What education and/or training do you have that relates to your work?
With a certified Master Plumber and gas fitter with many additional certifications. Our training across multiple fields gives us the versatility and expertise needed to handle any plumbing challenge with safety and efficiency.